Maintaining secure access to your Ascora account is essential for smooth operations. If you forget your password or get locked out due to multiple failed login attempts, you can quickly reset your password using the Forgot Password option. Administrators also have the ability to reset passwords for team members when needed. This guide will walk you through the steps to regain access efficiently and securely.

Passwords can be reset via the Forgot Password link – this is displayed at the bottom of the login screen.

1. Access https://www.ascora.com.au/login and click on "Forgot your Password?" link located below Log In tab.

2. Enter your email address to receive the reset instructions.

3. Access your email and find the email from support@ascora.com.au and click on Reset link.

4. Enter a new password, confirm, and click on Set Password.

Users with Administrator Role

1. For users with Administrator roles, you can reset passwords in Administration → Users.

2. Click View beside the user name.

3. Click Change Password and set the new password details then click Save.

4. Provide the new password to the corresponding user.

Sub Pages

👨‍🏫 Creating a New User

🙅‍♂️ Disabling User or Removing Duplicate Users

💻 User Web Roles